Frequently Asked Questions

NIH now uses the NIH Federated Identity Service to provide authorized users from HHS, affiliated Research Organizations and Universities, and Google or PayPal users with access to this course using their own government, organizational, or personal credentials.

1.   I am a HHS or NIH user, how can I log in?

  • Select HHS or NIH staff as your account type from the drop down menu.
  • You may log in using your PIV card or with your username/password combination that you use to access your HHS desktop computer.
  • If you use your username/password you DO NOT need to enter the domain (i.e., NIH\) in front of your username

 *Browser requirements for HHS users:

  • Windows users please use Internet Explorer 8 or 9.
  • Mac users please use Safari and attempt to login using your PIV card; if that fails, log in using your network username and password.

2. I am a non-NIH user, how can I log in?

You can log in using one of the following methods:

Research Organizations 

Non-NIH users affiliated with an organization that participates in the federated login program with the Federal Bridge may log in using an existing institution username and password. These institutions include many universities and large organizations. Check

https://www.incommon.org/federation/incommon-federation-participants/ to see if your organization participates or find your organization in our dropdown list.

  1. Select Research Institution as your Account Type from the dropdown menu.
  2. Choose your research institution and log in using your existing username and password for that institution.
  3. If your Research Institution is not listed, please contact us at NIAIDGCPHELP@nih.gov to have your Research institution added to the list. 

OpenID (Personal Accounts)

If you do not have an NIH, HHS or an account serviced as a Research Organization, OpenID allows users to use their existing accounts (or create new ones) at a third-party OpenID provider. This site supports accounts at Google and PayPal.

How does OpenID work?

  1. Select OpenID as your Account Type from the dropdown menu.
  2. Choose your OpenID provider (Google or PayPal).
  3. Log in with your existing username and password or create a new account following the provider’s instructions (Create a Google Account).

Last modified: Monday, September 23, 2019, 8:39 AM