Frequently Asked Questions
NIH now uses the NIH Federated Identity Service to provide authorized users from HHS, affiliated Research Organizations and Universities, and Google or PayPal users with access to this course using their own government, organizational, or personal credentials.
1. I am a HHS or NIH user, how can I log in?
- Select HHS or NIH
staff as your account type from the drop down menu.
- You may log in using
your PIV card or with Authenticator App option - username/password and Authenticator app approval combination. username/password is the one that you use to access
your HHS desktop computer. Authenticator App details
- If you use your
username/password you DO NOT need to enter the domain (i.e., NIH\) in front of
*Browser requirements for HHS users:
- Windows users please use Internet Explorer 8
- Mac users please use Safari and attempt to
login using your PIV card; if that fails, log in using Authenticator App option.
You can log in using one of the following methods:
Non-NIH users affiliated with an organization that participates in the federated login program with the Federal Bridge may log in using an existing institution username and password. These institutions include many universities and large organizations. Check
https://www.incommon.org/federation/incommon-federation-participants/ to see if your organization participates or find your organization in our dropdown list.
- Select Research Institution
as your Account Type from the dropdown menu.
- Choose your research
institution and log in using your existing username and password for that
- If your Research Institution is not listed, please contact us at NIAIDGCPHELP@nih.gov to have your Research institution added to the list.
OpenID (Personal Accounts)
If you do not have an NIH, HHS or an account serviced as a Research Organization, OpenID allows users to use their existing accounts (or create new ones) at a third-party OpenID provider. This site supports accounts at Google and PayPal.
How does OpenID work?
- Select OpenID as your
Account Type from the dropdown menu.
- Choose your OpenID
provider (Google or PayPal).
- Log in with your
existing username and password or create a new account following the provider’s
instructions (Create a Google Account).